From the vibrant Bogotá, with its history and culture, to Medellín, the city of eternal spring, full of innovation and warmth. And, of course, Cartagena, with its Caribbean magic, its beaches, and its colonial charm, make this journey an unforgettable adventure
General Conditions:
Bogotá
Day 1. Bogotá:
Arrival in Bogotá city at El Dorado International Airport and transfer to the hotel for check-in. Accommodation.
Includes: Private transfer, accommodation, and medical assistance card.
Not included: Lunch and dinner.
Day 2. Bogotá: City Tour & Monserrate Ascent (Shared Service):
Breakfast at the hotel. At the agreed time, pick-up from the hotel lobby. Immerse yourself in the essence of Bogotá with a guided tour of its most iconic landmarks. A journey full of history, art, and unforgettable settings. We will start by visiting Monserrate Hill, one of the most impressive tourist spots in Bogotá at 3,152 meters closer to the stars; you can ascend by cable car or funicular. After visiting the hill, we will head to the Gold Museum, exploring one of the world’s most valuable pre-Hispanic gold collections and the fascinating stories behind gold and its significance in indigenous cultures. We will continue walking through La Candelaria, the colonial heart of the city. Discover colorful houses, balconies filled with history, and Bolívar Square, where the most important moments of Bogotá and Colombia have been written. We will finish with the unmistakable art of master Fernando Botero and his collection of paintings and sculptures. You will also enjoy works by Picasso, Dalí, and other great international artists.
Duration: 6 hours.
Includes: Transfers to and from the hotel, shared transportation, professional guide, entrance to the Gold Museum, Monserrate ticket, accommodation, and medical assistance card.
Not included: Lunch and dinner.
Operating Days: Monday – Saturday.
Important Note: Gold Museum closed on Mondays.
Medellin
Day 3. Bogotá – Departure to Medellín:
Breakfast at the hotel. At the agreed time, transfer to El Dorado International Airport for a flight (not included) to Medellín. Arrival, assistance at José María Córdova International Airport, and transfer to the hotel for check-in. Accommodation.
Day 4. Medellín: Graffiti Tour (Shared Service):
Breakfast at the hotel. At the agreed time, pick-up from the hotel lobby to the meeting point. Medellín’s Comuna 13 boasts great tourist and cultural activity, showcasing the city’s social and artistic transformation through urban renewal projects based on art, overcoming historical challenges, and positioning itself as an attractive, innovative, and insightful site to learn about “paisa” culture. The Graffiti Tour promotes the development of murals and graffiti that foster social and cultural transformation in Medellín. Return to the hotel at the end of the tour.
Duration: 4 hours.
Includes: Walking tour of graffiti, electric stairs, and various galleries; local guide during the visits; and local medical assistance card.
Not included: Lunch and dinner.
Cartagena de Indias
Day 5. Departure to Cartagena:
Breakfast at the hotel. At the agreed time, transfer to José María Córdova International Airport for a flight (not included) to Cartagena. Arrival and reception at Rafael Núñez International Airport, transfer to the hotel for check-in.
Day 6. Cartagena: City Tour (Shared Service):
Breakfast at the hotel. At the agreed time, transfer to explore the history of Cartagena de Indias on our shared tour in a comfortable air-conditioned vehicle, accompanied by an expert guide who will explain simultaneously (Spanish/English) the history of Cartagena and aspects of its daily life. We will start by driving along Cartagena Bay, one of the safest in South America, followed by a panoramic tour of the emblematic Manga Island, where we will admire Moorish and Republican architecture, before reaching the Convent of La Candelaria on La Popa Hill, to enjoy the best panoramic view of the city. We will continue with a visit to San Felipe de Barajas Fortress, the greatest colonial military construction; visit Las Bóvedas to shop for handicrafts; and finally, a walking tour of the historic center to appreciate plazas, streets, and colonial buildings. Return to the hotel and accommodation.
Duration: 4 hours.
Includes: Transportation in air-conditioned bus, bilingual guide, entrance to La Popa Monastery and San Felipe Fortress, accommodation, and medical assistance card. The tour is guided simultaneously in English and Spanish.
Not included: Lunch and dinner.
Day 7. Cartagena: Free Day:
Breakfast at the hotel. Free day to enjoy the hotel or carry out another activity.
Includes: Accommodation and medical assistance card.
Not included: Lunch and dinner.
Day 8. Cartagena – Next Destination / City of Origin:
Breakfast at the hotel. At the agreed time, assistance at the hotel and transfer to Rafael Núñez International Airport to take flights (not included) to your next destination.
Includes: Private transfer and medical assistance card.
Not included: Lunch and dinner.
**End of services.**
Transfers airport – hotel – airport.
Accommodation:
Daily breakfast
Experiences:
Spanish-speaking guide
Local medical assistance card
Services not specified in the program:
Unspecified meals.
Voluntary tips (guides, drivers).
Personal expenses, such as: phone calls, laundry, room service, among others.
Visa processing or consular fees (when required).
International and/or domestic air tickets
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Back to homepage Reload pagePRIVACY POLICY & ELECTRONIC COMMUNICATIONS POLICY
ESSENCE TRAVEL
Fiscal address: Calle Monte Cristo SM 209 Mza 17 Lote 41, Quintana Roo, 77519, México
Website: https://hoteles.essencetravel.com.mx
Contact: CLEMENTE ABAN MEJIA – info@essencetravel.com.mx
1. Legal Compliance and Scope
TRAVEL PORTAL LLC (ESSENCE TRAVEL, "we”, “us” or “our”) s committed to protecting the privacy and security of personal information collected through our website, platforms, communications and services.
his Privacy Policy has been prepared in accordance with applicable United States federal and state laws, including but not limited to:
-Federal and state consumer protection regulations
-Telephone Consumer Protection Act (TCPA)
-CAN-SPAM Act
-Privacy regulations applicable in the State of Florida
-Office of Foreign Assets Control (OFAC) regulations
-This Policy applies to all users, customers, agencies and partners who access or use our services.
2. Purposes of Data Processing
Primary purposes
-We may collect and process personal data for the following legitimate business purposes:
-User identification and account administration
-Sale, management and administration of travel-related services
-Processing of reservations, confirmations and modifications
-Payment processing, billing and fraud prevention
-Customer service and operational assistance
-Administrative, accounting and legal compliance
-Service quality control and internal audits
-Communication via email, phone, SMS or other authorized means, strictly related to contracted services
Secondary purposes
Subject to user consent where required, we may also use personal data for:
-Marketing and promotional communications
-Market studies, statistical analysis and internal metrics
-Website performance optimization and user experience improvement
Users may opt out of promotional communications at any time.
3. Personal Data We Collect
We may collect the following categories of information:
-Identification data: full name, address, phone number, email address, date of birth, government or tax identification when required for service provision
-Financial data: payment card information, ACH transfers or wire transfers (processed exclusively through secure payment providers)
-Technical data: IP address, browser type, device information, cookies and usage logs
TRAVEL PORTAL LLC does not knowingly collect or process sensitive personal data under applicable U.S. law.
4. Online Privacy Practices
This Privacy Policy is permanently available in the footer of our website.
We do not sell, rent or share phone numbers or SMS consent information with third parties for marketing purposes.
5. SMS Communications and Consent (TCPA Compliance)
Express consent (Opt-in)
When users provide their phone number through our website or other channels, express consent may be required to receive SMS communications.
Sample consent language:
“By checking this box, you agree to receive SMS messages from TRAVEL PORTAL LLC related to reservations, confirmations, billing or authorized promotions. You may reply STOP at any time to unsubscribe. For assistance, reply HELP or contact us at info@essencetravel.com.mx . Message and data rates may apply. Message frequency may vary.”
Types of SMS messages
Reservation confirmations and reminders
-Operational service updates
-Payment or billing-related communications
-Promotional messages (only with express consent)
Opt-out
Users may opt out of SMS messages at any time by replying STOP or contacting info@essencetravel.com.mx
TRAVEL PORTAL LLC fully complies with TCPA requirements.
6. Data Security
We implement reasonable administrative, technical and physical safeguards, including SSL encryption and secure systems, to protect personal information.
However, no internet-based data transmission can be guaranteed to be completely secure, and users acknowledge and accept this inherent risk.
7. Social Media
Any information shared by users through third-party platforms such as Facebook®, Instagram® or similar services is governed by the privacy policies of those platforms.
TRAVEL PORTAL LLC is not responsible for data practices outside its controlled systems.
8. User Rights and Requests
Users may request:
-Access to their personal data
-Correction or update of information
-Deletion of data, where legally permitted
-Restriction or objection to certain processing activities
Requests must be sent to {agency.email} and may require identity verification. We will respond within a reasonable timeframe in accordance with applicable U.S. law.
9. Data Sharing and Disclosure
Personal data may be shared only with:
-Service providers and payment processors necessary to deliver services
-Legal, accounting or compliance advisors
-Government or regulatory authorities when legally required
We do not share SMS consent data or phone numbers with third parties for marketing purposes.
10. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
-Improve website functionality
-Analyze website usage and performance
-Remember user preferences
Users may configure their browsers to reject cookies, although some website features may be affected.
11. OFAC Compliance and Sanctions (Critical Section)
TRAVEL PORTAL LLC operates in strict compliance with United States sanctions laws and regulations, including those administered by the Office of Foreign Assets Control (OFAC).
Accordingly:
-TRAVEL PORTAL LLC does not market, sell, arrange or facilitate travel or services to or within countries designated by the United States as State Sponsors of Terrorism or comprehensively sanctioned jurisdictions, including but not limited to:
Cuba, Iran, North Korea, Syria, and any other country or territory subject to U.S. sanctions.
-Any reservation, transaction or service request that directly or indirectly involves a sanctioned country, entity or individual is strictly prohibited.
-TRAVEL PORTAL LLC reserves the absolute right to:
Cancel such transactions
Void related reservations
Issue refunds when legally permitted
Block or report activity as required by applicable law
Users acknowledge that compliance with U.S. sanctions laws is mandatory and non-negotiable.
12. Policy Updates
TRAVEL PORTAL LLC may modify this Privacy Policy at any time to reflect legal, regulatory or operational changes.
Updates will be available at https://hoteles.essencetravel.com.mx
13. Acceptance
By using our website or services, users acknowledge that they have read, understood and accepted this Privacy Policy and the Electronic Communications terms.